1. SHIPPING METHODS
We offer various shipping methods to meet your needs. The shipping options available to you at checkout will depend on your location and the items you are purchasing.
2. SHIPPING TIMEFRAMES
Shipping times may vary based on your location and the shipping method selected. Below are the estimated delivery times for our standard shipping services:
- Domestic Shipping (within India): 5-7 business days
- International Shipping: 10-15 business days (may vary based on destination)
- We will deliver your product within 7-10 days.
Please note that these are estimated delivery times and not guaranteed delivery dates. Factors such as weather conditions, customs delays, and holidays may affect delivery times.
3. ORDER PROCESSING TIME
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. In this case, we will contact you via email or phone.
4. SHIPPING RATES
Shipping rates are calculated based on the weight of your order and your location. You will see the shipping charges at checkout before completing your purchase. We offer free shipping on orders over ₹2,000.
5. TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
6. INTERNATIONAL SHIPPING
For international orders, customs duties and taxes may apply upon delivery, which are the responsibility of the customer. We recommend checking your local customs office for more information on potential charges before placing an order.
7. SHIPPING RESTRICTIONS
Due to certain restrictions, we may not ship to specific locations. If we are unable to fulfill your order due to shipping restrictions, we will notify you and cancel your order, issuing a full refund.
8. DAMAGED OR LOST PACKAGES
If your package is lost or damaged during transit, please contact us at [draklerofficial@gmail.com] within 14 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue.
9. RETURN POLICY
Please refer to our Return Policy for information on how to handle returns and exchanges.
10. CONTACT US
If you have any questions about our shipping policy, please contact us at:
- Email: draklerofficial@gmail.com
- Phone: 7837699769
Thank you for choosing DRAKLER LUXURY PRIVATE LIMITED. We appreciate your business and are committed to ensuring a smooth and efficient shipping experience for you!